Q&A

Q&A

Q:How to order Step by Step on Nb-printing?

1.Contact us:Click "CONTACT NOW" or "ONLINE SERVICE" button, you can immediately contact with us, or you also can send us E-mail if we are offline.

2.Inquiry:tell us what you prefer/your requirement(size,material,design,quantity,packing..), sample is better

3.Quotation:we will send you the most reasonable price

4.Price confirmation:if the price is available

5.Draw a design:usually it takes 7 days,and maybe need charge of production and delivery,and will be refundable on confirmed order

6.Samples confirmation:please send us your feedback

7.Sales confirmation:sign proforma invoice(PI), and we accept T/T,L/C payment, FOB Ningbo Zhejiang(Details see ORDER INFORMATION)

8.Mass production: we will provide you the production schedule, service of professional sales executive, mass production samples, goods examining, and so on

9.Shipment: we will make sure your goods to ship on time

10.Balance payment:after you confirm the goods and shipment, pay the rest cost

11.Quality tracking:we will provide you professional service after shipment until you confirm the goods, so you no worries.

Q:What is your minimum Order?

A:Usually is 10,000pcs/set , in order to provide you the most cost-effective products.

Q: How long does it take for me to get my order?
A:Usually needs 20-30 days after you confirm order, also it will be influenced by the quantity, process, working schedule,shipment or other factor. We'll meet your requirement as far as we can.

Q:Do your company send free samples?
A:We are afraid not. We couldn't send free samples. You are welcomed to take a trial order to test the quality of our products, and the charge will be refundable on confirm order.

Q: Is the price expressed on your website as US Dollar?

A:Yes, and we usually use US Dollar as currency, other is negotiable.

Q: Do you offer customized making?
A:Yes. OEM is welcomed, you'd better to send us email to provide the detail of your special requirements.

Q:How about your certificates situation?

A:We have the certificates of FSC Product, Registration, SMETA. We also have passed the factory inspection by WALMART, DISNEY and so on.

Order information

Mini. Qty.:	10,000pcs
Delivery:	20-30days
Sample	Available
Sample charge	collected, sample charge will be refundable on confirmed order
Trade term	FOB, CNF or CIF
Payment	By T/T or L/C at sight
Currency	USD as usual, other currency is negotiable
Transportation	By ocean, by air or by DHL, FEDEX,UPS, TNT express
Port of loading	Ningbo/Shanghai
OEM service	Accepted

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